When we successfully identify a company visiting your website, we use 1 credit. If we cannot identify the visitor, we don't charge you anything.

If a visitor returns to your website (even years later), we recognize them and 

If you have an agency account with multiple websites, and the same visitor visits multiple websites, we only charge 

We take data quality seriously. If you find that a visitor's data is inaccurate or low quality:

This is done within reasonable limits. We manually review accounts with low ratings to ensure data quality remains high.

Go to Profile Menu > Billing to see your current credit balance, usage history, and upgrade options.

Learn how HappierLeads credits work and how billing is calculated.

Understanding Credits & Billing