I activated a plan with a significant discount, but the data shown in the Identify feature does not match the traffic on my website. I receive a substantial number of visits from a specific region, but none are reflected in Identify. What should I do?

If the data in the Identify feature does not match your website traffic, it may be due to the tracking pixel being removed from your site. To resolve this issue, you will need to re-add the tracking pixel. If you would like assistance in confirming that it has been installed correctly, please let us know once you have re-installed it.

I activated a plan with a significant discount, but the data shown in the Identify feature does n...

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