I added a new mailbox recently, and the existing one has been connected for a long time. The new mailbox connects for a few minutes and then disconnects repeatedly. I'm using a specific email configuration with IMAP and SMTP settings. What can I do to resolve this issue?

If you are experiencing issues with a mailbox connecting and disconnecting repeatedly, this may be a known issue affecting some accounts. A support ticket has been created to address this problem, and you can expect a follow-up within 1-2 weeks as it may take time to resolve. In the meantime, please ensure that your email configuration settings are correct and consider checking for any updates or changes from your email service provider.

I added a new mailbox recently, and the existing one has been connected for a long time. The new ...

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