When you send emails to leads through HappierLeads email campaigns, their replies come directly to your Master Inbox. This centralized inbox allows you to track all email conversations with your identified visitors, respond to inquiries, and manage follow-ups efficiently without switching between multiple tools.

The Master Inbox is your unified email management center within HappierLeads. When you send personalized email campaigns to identified website visitors and they reply, those responses are automatically collected in the Master Inbox. This keeps all your lead conversations organized and accessible in one place.

Master Inbox showing email conversations

Before you can receive replies in the Master Inbox, you need to connect your email mailbox to HappierLeads. This allows the platform to send emails on your behalf and receive replies.

Setting up email mailboxes

HappierLeads supports connecting Gmail, Outlook, and other email providers:

 You can connect multiple mailboxes if you have multiple email addresses or want to send from different addresses for different campaigns.

Once your mailbox is connected, you can access the Master Inbox at any time:

Inbox showing email replies from leads

The Master Inbox is divided into several sections to help you manage conversations efficiently:

The left sidebar shows all your email conversations with leads. For each conversation, you'll see:

When you click on a conversation, the main panel displays the full email thread:

The right sidebar provides valuable context about the lead you're communicating with:

This context helps you craft more relevant, personalized responses based on their interests and behavior.

You can organize and manage conversations using these actions:

When a lead replies to your email campaign, you can respond directly from the Master Inbox:

Your reply will be sent from the connected mailbox, and the conversation will update in real-time.

As your inbox grows, use these features to stay organized:

Use the search bar at the top of the inbox to find specific conversations by:

Issue: Replies Not Appearing in Master Inbox

If issues persist, contact our support team for assistance.

Complete guide to using HappierLeads Master Inbox to receive, read, and respond to email replies from your identified website visitors. Learn how to set up your mailbox and manage conversations.

How to Use Master Inbox to Manage Email Replies from Leads

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